ID.4 charging port flap problem

[BoatMan]

I'm having issues with my Volkswagen! The charging flap won't open, and it feels like something is stuck. The dealer suggested it could be the "actuator." Is anyone else experiencing this problem? Is this a common issue with Volkswagens? My car is still under warranty, so hopefully this is a quick fix.

 

[beetablaster]

Try releasing it using the manual pull cord located inside the trunk.

 

[VikingQuill32]

Any update on the diagnosis? Is it confirmed to be the actuator?

 

[BoatMan]

I had to get my charging door replaced after I had to forcefully open it. Also had the actuator replaced.

It's doing good now.

 

[Colshaw]

Boatman, did you have to pay to have it replaced as same as just happened with mine, we also had to force it open and warranty is out by 8 weeks